1. WHO WE ARE
We are GRAZY SEILLERT SA ("Grazy Seillert International Fashion Design") and GSDIGITAL SA ("Grazy Seillert Digital") are co-responsible for the processing of your personal data. This means that we are jointly responsible for how we treat and protect your data.
2. WHAT WE USE YOUR DATA FOR
We will use your data (collected online or in person), among other purposes, to manage your registration as a user, manage the purchase of products or services, answer your questions, as well as, if you wish, send you our personalized communications .
3. WHY WE USE YOUR DATA
We are entitled to treat your data for different reasons. The main thing is that we need to treat them in order to execute the contract that you agree to conclude with us when registering and making a purchase or enjoying any of our services or features, although there are other reasons that legitimate us to use them, such as the interest in answer your questions or the consent you give us to send you our newsletters, among others.
4. WITH WHOM WE SHARE YOUR DATA
We will share your data with service providers that provide assistance or support, whether they are companies of the Grazy Seillert Group itself or whether they are external collaborators with whom we conclude an agreement, whether they are located inside or outside the European Union.
5. YOUR RIGHTS
You have the right to access, rectify or delete your personal data. In some cases you also have other rights, for example, to object to us using your data or the right to have it, as explained in detail below.
BEFORE YOU BEGIN ...
∙ We are transparent about what we do with your personal data, so that you understand the implications of the uses we make or the rights you have in relation to your data:
∙ When we talk about our Platform, we generally refer to any of the channels or media, digital or in person, that you used to interact with us. The main ones are:
∙ Our Site, https://www.grazyseillert.com
∙ Our App from Grazy Seillert International Fashion Design, that is, both the application you installed on your mobile device and the ones we can use in our stores.
∙ Personally, in any of our Physical Stores of Grazy Seillert International Fashion Design.
∙ Through any of the platforms managed by Grazy Seillert Digital.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Those responsible for processing your data are:
∙ Grazy Seillert International Fashion Design that currently markets Grazy Seillert brand products jointly with Grazy Seillert Digital.
∙ The Data Protection Officer’s email address: email@example.com
∙ Grazy Seillert International Fashion Design together with Grazy Seillert Digital are responsible for the protection, collection and processing of your personal data.
2 . WHY DO WE TREAT YOUR PERSONAL DATA?
Depending on the purposes for which we process your data at any given moment, as explained above, we need to process one or another data which, in general, will be, as the case may be, the following:
~ your identification data (for example, your name, surname, language and country from which you interact with us, contact details, etc.);
~ economic and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.);
- connection data, geolocation and / or navigation (in the case of interacting with us via mobile phone, for example);
- commercial information (for example, if you have subscribed to our newsletter),
- data about your tastes and preferences.
Remember that when we ask you to fill in your personal data to give you access to some functionality or service on the Platform, we will mark some fields as mandatory, as this is data we need to be able to provide you with the service or give you access to the functionality in question . Please note that if you decide not to provide us with this data, it will not be possible to complete your registration as a user or you may not be able to take advantage of some services or features.
Depending on how you interact with our Platform, ie, depending on the services, products or features you want to enjoy, we will treat your personal data for the following purposes:
|1. To manage your registration as a user of the Platform|
If you decide to register as a user on our Platform, we need to process your data to identify you as a user of the Platform and give you access to its various features, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Support.
2. For the development, fulfillment and execution of the purchase and sale contract or services that you entered into with us on the Platform
This purpose includes the processing of your data, mainly to:
3. To fulfill requests or requests that you make through the Customer Support channels
We only process personal data that is strictly necessary to manage or resolve your request or request.
|4. For marketing purposes|
This purpose includes the treatment of your data, mainly
|5. Functionality and quality analysis to improve our services|
If you access our Platform, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand how users interact with our
The legal grounds that allow us to process your personal data also depend on the purpose for which we process it, as explained in the following table:
|1. Manage your registration as a Platform user|
The processing of your data is necessary in accordance with the terms that regulate the use of the Platform. In other words, in order to register as a user on the Platform, we need to process your personal data, otherwise we would not be able to manage your registration.
|2. Development, fulfillment and execution of the purchase and sale or service contract|
The processing of your data is necessary for the conclusion of the purchase and sale contract or the provision of services with you.
|3. Customer support|
We believe that we have a legitimate interest in responding to requests or questions that you ask us through the various means of contact available. We understand that the treatment of these data is also beneficial for you, as it allows us to assist you properly and respond to requests made.
The basis for legitimacy to process your data for marketing purposes is the consent that you grant us, for example, when you accept to receive personalized information through various means, when you authorize the sending of push notifications on your mobile device, or when you accept the terms and conditions to participate in a promotional action or to publish your photos on the Platform or on our social media channels.
|5. Functionality and quality analysis|
We believe that we have a legitimate interest in analyzing the functionality of the Platform and the degree of user satisfaction as we believe that the treatment of this data is also beneficial for you because the purpose is to improve the user experience and offer a service with more quality.
The period of conservation of your data will depend on the purposes for which we treat it, as explained below:
|1. Manage your registration as a Platform user|
We will treat your data for as long as you remain a registered user (that is, until you decide to cancel your registration).
|2. Development, fulfillment and execution of the purchase and sale contract or services|
We will process your data for as long as necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or complaints associated with the purchase of the particular product or service.
|3. Customer support|
We will process your data for as long as is necessary to fulfill your request or request.
We will process your data until you cancel your newsletter subscription.
|5. Functionality and quality analysis|
We will treat your data sporadically for as long as we carry out a specific quality survey or action or even anonymize your browsing data.
Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly guarded and protected for as long as the responsibilities arising from the treatment may arise, complying with the legislation in force at all times. When each of the possible actions prescribes, we will delete personal data.
5 . DO WE SHARE YOUR DATA WITH THIRD PARTIES?
In order to fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary to give access to your personal data to entities of the Grazy Seillert Group and to third parties that provide us with support in the services we offer you, for example:
Financeiras financial institutions,
∙ fraud detection and prevention entities,
∙ technological service providers,
∙ logistics, transportation and delivery service providers and employees,
∙ service providers related to customer support.
∙ partners and service providers related to marketing and advertising.
For reasons of service efficiency, some of the providers mentioned are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, that is, the United States. In such cases, we inform you that we transfer your data with adequate guarantees and always maintaining the security of your data:
∙ Some providers are certified under the Privacy Shield, which you can consult at the following link:
∙ With other providers, we entered into Standard Contract Clauses approved by the Commission, the content of which can be found at the following link:
6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing you the exercise of your rights. We have determined that you can exercise your rights at no cost by writing us an email to a unique email address (firstname.lastname@example.org), simply stating the reason for your request and the right you want to exercise. In the event that we consider it necessary for us to be able to identify you, we may request a copy of an identification document.
In particular, regardless of the purpose or legal basis under which we process your data, you are entitled to:
∙ Ask us for access to the data we have about you. We remind you that, if you are a registered user on the Platform, you can also consult this information in the section corresponding to your personal data.
∙ Ask us to rectify the data we already have. Remember that if you are a registered user on the Platform you can also access the section corresponding to your personal data in your account to modify or update your personal data.
∙ Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to continue to process it, as explained above, or when we are no longer legally authorized to process it.
∙ Asking us to cancel or limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of your data or to keep it for longer than necessary when you need it.
If you have given us your consent for the processing of your data for any purpose, you are also entitled to withdraw it at any time. Some of the ways in which you can withdraw your consent are explained in section 2, where we explain for what purposes we process your data.
When our legitimacy to
the processing of your data is your consent or the performance of the contract, as explained in section 3, you will also be entitled to request the portability of your personal data. This means that you will be entitled to receive the personal data you have provided to us in a structured format, in common use and automatic reading, in order to be able to transmit it directly to another entity without impediment on our part.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you that you are entitled to submit a complaint to the competent data protection supervisory authority, in particular:
- the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php)
- The authority of the country in which the retail company is located:
7 . WHAT HAPPENS IF YOU PROVIDE THIRD PARTY DATA
We offer features or services that require us to process the personal data of a third party that you are required to provide to us, as in the case of activating and sending the Gift Card or managing the Gift Card order. If you provide us with Personal Data from third parties, you guarantee to have informed them about the purposes and the way in which we need to process your personal data.
8 . CHANGES TO PRIVACY AND COOKIES POLICY
9 . INFORMATION ON COOKIES